Posts Tagged ‘radio advertising expert’

WHAT’S WRONG WITH THE VERIZON DROID TV COMMERCIAL?

Thursday, July 29th, 2010

WHAT’S WRONG WITH THE VERIZON DROID TELEVISION ADVERTISEMENT

One of the frustrations experienced by a television or radio advertising expert is witnessing TV or radio advertising that is sabotaged by ill-conceived TV or radio commercial writing.

 

Take, for example, the  new TV commercial by Verizon for the Droid X “smart phone.” The advertisement has a split personality: It does some things really well…and does other things pretty badly.

 

The commercial begins strong, with the establishing shot of the office.

 

Then they make a strong claim: This “will change the way you do movies.” And then they show us what they mean by that. We see how one can easily move from “hard at work” to “viewing a film on demand.”

 

And doesn’t THE BOURNE ULTIMATUM look great on that little phone? Until now, the advertisement works.

 

Of course, if you manage to read the fine print at the bottom of the screen you’ll see that the great-looking video is “simulated” and that the “sequences” have been “shortened” — apparently meaning that going from “phone on desk” to “movie playing on your phone” isn’t quite as fast & easy as the commercial makes it appear.

 

But almost no one will see that fine print, and the images are very effective.

 

Here is where the advertisement falls apart: when the announcer refers to the 4.3-inch screen as “so big.”

 

Consumers ARE willing to believe they can enjoy watching movies on such a small screen. But when you talk to the audience about a 4.3-inch screen as being “so big,” you create a state of cognitive dissonance for the consumer:

 

Is the screen 4.3 inches? Or is the screen “so big”?

 

It’s at that point that the commercial screeches to a halt, and then it resumes in a completely different direction. The implication is that the screen actually is so small that you’d need some sort of “Terminator” eyes to watch a movie on it.

 

But the message should have been, “Movies look so good on the Droid screen that you’ll love watching them. Without somehow becoming bionic. Or, perhaps, being an an-droid.

20 QUESTIONS FOR RADIO COMMERCIAL COPYWRITERS

Wednesday, July 21st, 2010

THESE ARE THE QUESTIONS YOU MUST ASK

As a radio advertising expert whose job is to teach radio advertising professionals how to write effective radio commercials, I run into lots of copywriters who want to write “funny commercials.”

 

The goal of a radio commercial never should be to “be funny.” It should be to cause the targeted listener to act on the sales message.

 

But if you are going to write a funny commercial, here are 10 questions to ask before you begin.

 

1. Is it actually funny?

 

2. Is it really funny the 10th time the audience hears it?

 

3. Is it really funny the 50th time?

 

4. Does the comedy relate to a human need?

 

5. Does the commercial have its own internal logic? (Are the characters’ actions consistent within the story’s own reality?)

 

6. When listeners recall the comedic story, will they also recall the commercial’s message?

 

7. Does the humor derive from recognizable human behavior…or does the humor come from lifeless jokes?

 

8. Do the performers treat the characters they portray with respect….or do they throw off their lines without regard for believability?

 

9. Does it lead to a “Key Moment” that people can look forward to hearing repeatedly?

 

10. Does that key moment come at or very near the end of the spot? (That is where it belongs.)

 

11. Does it rely on cliches and stereotypes?

 

12. Is there a “delightful surprise” built into the story?

 

13. Does comic tension build throughout the story?

 

14. Is the story driven by conflict?

 

15. Does it rely on some other media message’s catch phrase.g., commercial, print ad, movie, tv show)? (If so, it’s likely to reinforce the original media message, not your commercial message.)

 

16. Do your characters sound like “radio voices” or do they sound real?

 

17. Do your characters interact with each other, or do they just recite their lines….or do they just deliver their lines when it’s their turn?

 

18. Is the humor consistent with the brand image the advertiser wants to promote?

 

19. Does the humor come from true human behavior or merely from radio production tricks? (Production tricks entertain production engineers, not listeners.)

 

20. Is the commercial’s one and only goal to “be funny”….or is it trying to sell something?

WRITING RADIO ADS

Sunday, July 18th, 2010

As someone who is supposed to be a radio advertising expert and who teaches how to write radio commercials in radio commercial writing seminars around the world, here is the sermon I find myself preaching to radio professionals.

 

WE DO NOT SELL ALUMINUM SIDING!

 

If I were to describe an industry that focu sed all of its energy on making s ales — i.e., by sparing no expense in educating its salespeople in all the latest techniques of getting in the door, asking for the order, overcoming objections and closing the sale — but which virtually ignored the quality of the product being sold and which made no real effort to insure that the product actually does what it’s supposed to for the customer…you’d probably think of a fly-by-night rip-off business. Like the stereotypical aluminum siding salesman.

 

That aluminum siding salesperson doesn’t care about the quality of his product because he doesn’t care about the customer and because he’s not coming back for a repeat sale.

 

Radio time salespeople don’t sell “time;” they sell commercials.

 

The commercials are marketed as selling tools for the advertiser. If the commercials don’t sell for the client, the client is not getting his money’s worth and is less likely to reorder.

 

RADIO NEEDS REPEAT BUSINESS: Radio spot sales is one of the few businesses that depend upon repeat sales but whose practitioners typically believe their job is done when the sale is closed.

 

In most other industries, the salesperson’s job isn’t completed until the product is successfully delivered. If your radio station’s commercial copy is written by an overworked salesperson who has no training in copywriting –  or a similarly undertrained Copywriter or Continuity Director — how good can you expect your copy (i.e., in other words, your product) to be?

 

Writing radio commercials is neither a science nor an art. Writing radio commercials that produce results is a craft. The more you learn about and practice your craft, the better you’ll become at it.

 

What is a good commercial?

 

It’s not one that entertains.

 

It’s not one that’s “well-produced.”

 

It’s not one that wins awards.

 

A good commercial is one that SELLS.

 

What is a commercial that sells?

 

Is it one that mentions the sponsor’s name a certain number of times? That specifies a price? That lists all the great things the product or service will do? That gives the client’s phone a certain number of times?

 

No. A commercial that sells is one that motivates the targeted listener to take a specific action.

PREDICTING RADIO ADVERTISING SUCCESS

Saturday, July 17th, 2010

KNOWING WHEN YOUR RADIO ADVERTISING WILL SUCCEED

As a radio advertising expert, I teach radio advertising professionals how to write radio commercials that product profitable results for clients.

 

While you cannot absolutely guarantee that any given radio commercial will be a s uccess, there are certain elements that will maximize the likelihood of the message delivering the desired results. Those elements include:

 

* A single, clear, concise core message (vs. a “shotgun” approach that delivers a multitude of messages in the hopes that ONE of them happens to appeal to the targeted consumer)

 

* Attracts the attention of the target audience from the very beginning of the spot

 

* Talks TO the targeted listener ABOUT something of interest to that listener (vs. the all-too-typical spot that talks ABOUT the advertiser).

 

* Solves a consumer problem

 

* Utilizes the natural language of the targeted consumer (not advertiser-speak)

 

* Involves the listener in the sales message

 

* Allows the listener to see himself enjoying the benefits of the product or service being advertised

 

* Utilizes “characters” with whom the target audience can identify. (Note: Even “the announcer” is a character.)

 

* Delivers a compelling Unique Selling Proposition. The “U.S.P.” is nothing more than the answer to, “Why should I spend my hard-earned money with you instead of with one of your competitors?”

 

* Paints pictures that deliver the sales message

 

* Tells an instantly attention-focusing story that is intertwined with the sales message

 

* Tells the listener exactly how to act on the sales message

 

* Motivates the listener to act by including a genuine deadline beyond which this irresistible offer no longer will be available

 

* Uses few enough words to allow the voice talent to deliver the sales message effectively, without rushing

 

* Uses music and sound effects ONLY if they enhance the effectiveness of the sales message. (Running a bland music bed underneath the announcer’s voice usually fails to accomplish this.)

 

* Airs with enough repetition to enter the consciousness of the targeted listener

 

Will any or all of the above GUARANTEE the effectiveness of any particular commercial? No.

 

But they’ll darn sure increase the odds….

USING RADIO ADVERTISING AS A VISUAL MEDIUM

Thursday, July 1st, 2010

As a radio advertising expert who teaches radio copywriting to people who want to create profitable radio advertising, often I shock people by telling them the following:

 

When it comes to deliver ing a sales message via commercials, radio is  a visual medium. That might sound bizarre to you…or, at least, surprising. I mean, obviously radio is auditory…Isn’t that right?

 

Yes, the initial connection to the audience is made auditorily, via sound. But for the sales message to have a conscious impact on the listener, that listener almost invariably converts the sounds into mental pictures. The power of good radio advertising comes from this combination of auditory and visual…or, actually, that makes all good radio so powerful.

 

A television commercial is limited to whatever actual images the spot’s producers can make appear on your tv set. But your mind can create images that are unlimited and unrestricted.

 

All the gadgets, bells and whistles at your disposal should be used only in service of the overall creative sales effort. Why are we using reverse echo on this commercial? Is there a reason to use phasing or to speed up or slow down the vocal pitch?

 

Flashy tricks and techniques are wonderful when they actually add to the impact of the presentation. Otherwise, they’re simply distractions; you’re just showing off for the sake of showing off.

 

Imagine that you’re in a Las Vegas casino. As you approach a gambling table, a casino employee flourishes a deck of cards. He proceeds to shuffle them with a series of broad flourishes. He amazes you with his dexterity and his speed. Then he puts down the cards and spins the roulette wheel. That card-handling artistry probably would be wonderful at a blackjack table; it would enhance your blackjack-playing experience. But performing those actions at a roulette table ….The guy simply wasted your time.

 

GOOD COMMERCIALS —  THE RADIO STATION’S SECRET WEAPON:     Let’s say there are two evenly matched stations in a market, presenting the same musical format. Neither station has a programming, selling or promotional advantage. Let’s further assume that Station “A” produces typical, run-of-the-mill commercials — i.e., boring, irrelevant commercials that never reach an audience. The commercials produced by Station “B,” however, are fresh, interesting, provocative, entertaining — in short, people actually enjoy hearing them.

 

When Station “A” begins a stopset, it is likely to lose far more listeners than Station “B” will with its stopsets. That means higher quarter-hour shares for Station “B.” Which should mean higher revenues for Station “B.” And more money for Station “B”’s account executives.

WRITING COMMERCIALS FOR RADIO

Saturday, June 19th, 2010

When I teach people how to write radio commercials, as a radio advertising expert here is what I tell them about radio commercial writing.

 

SELL THE PROMISE, NOT THE PRODUCT.

 

I don’t care if Ed’s Toothpaste has been judged the World’s Greatest Toothpaste. I want to know if they can keep my teeth healthy, my smile bright, and my breath fresh. I don’t care how long Ed’s Photo Shop has been in business. I want to know how well they can print my pictures.

 

Identify a need that will be filled or a problem that will be solved…makes sure the listener understands the existence of that problem or that need…and then demonstrate how your product or service is the answer.

 

FOCUS ON THE LISTENER.

 

Another vital, usually overlooked rule: “Present the information from the listener’s point of view, not the advertiser’s.” The listener couldn’t care less about the advertiser. The listener cares only about the listener.

 

Most radio commercials, however, simply brag about the advertiser: “Ed’s Bank has served the Midvale area for 57 years. Ed’s Bank is a proud member of the local business community. Ed’s Bank is the largest bank in the midwest.”

 

That kind of “Look How Great We Are” radio advertisement does nothing to command the interest of the listener. That kind of advertising harms both the advertiser and the radio station.

 

DANGER: BAD COMMERCIAL AHEAD.

 

A bad radio commercial is dangerous to the radio station — much more dangerous than a bad tv commercial is to a television station or a bad newspaper ad is to a newspaper.

 

If you’re reading the paper and your eyes spot a boring, poorly designed, badly executed advertisement, what will you do? You’ll move along to another page. What happens when you’re watching television and a bad commercial begins to play? You’ll talk to the person watching with you…or idly turn the pages of a magazine…or disappear into the kitchen to grab a snack.

 

BUT….What will you do if a bad radio advertisement comes on the air while you’re listening? You’ll mentally tune out…or — especially if you’re listening in your automobile — you’ll tune OUT the radio station with the lousy commercial and INTO another, competing station.

 

Bad newspaper ads and tv spots just fail to sell. Bad radio spots fail to sell AND they drive listeners away!

PROMOTING YOUR FACEBOOK FAN PAGE WITH RADIO ADVERTISING

Thursday, March 18th, 2010

Promoting Your Facebook Fan Page With Radio Advertising

These days you hear lots of radio commercials that have replaced “Visit us online at…” with “Follow us on Facebook”…”

Originally, business owners were told, “Always mention your website everywhere.” So, dutifully, they did — regardless of whether their website was worth visiting. Hence, all those radio spots that shout or sing or attempt to be funny, and at the very end: “Visit us online at…”

The problem: Nobody cares about your business. Nobody cares about your website.

No one woke up this morning thinking, “Gee, I wish I could find a good website to go to. I'm so bored, with nothing to do…”

People care only about how your product or service can add to the quality of their lives. If listeners aren't convinced that visiting your website somehow will enable them to improve their quality of life, they won't even considering visiting that site..

Now everyone is being told, “Always mention your Facebook fan page.” Or, “Always ask listeners to follow you on Twitter.”

Using mass media — especially radio advertising — to drive traffic to your Facebook fan page is a good idea…if you do it right.

Most advertisers, however, don't realize they need to give people a reason to “follow us on Facebook”.

Radio has proven to be the single most effective mass medium for driving targeted Web traffic (whether it's a website, Facebook page, or Twitter account). But it's effective only when:

1. The entire radio commercial is constructed specifically to get the targeted listener to follow you on Facebook (or go to your website, or follow you on Twitter.). That is not the case when you blather on about your brand or push a product and then, as an afterthought, suggest the listener go to your online page.

2. Visiting your online presence should be your commercial's single Call To Action. In a radio commercial, you don't want to give the listener a choice of response. To succeed, a radio commercial needs to give a single Call To Action.

3. You make it clear how the listener will profit by taking that action. If you don't promise to enhance the listener's life or solve a problem for them, it's a waste of time to tell people to “Follow us on Facebook”.

Will the listener benefit in some way by following your Facebook fan page or by following you on Twitter or by going to your website?

Yes? Okay, sell that something in the commercial.