Posts Tagged ‘radio copywriting’

KEY RADIO COMMERCIAL PRINCIPLES

Wednesday, August 25th, 2010

As a radio advertising expert who teaches radio copywriting to people who want to learn how to create effective radio advertising, I’d like to share with you some important facts you need to know when creating your radio commercial campaign.

 

If you’re reading this, you p robably are either a copywriter working for a radio station, ad agency, or production house; a producer or production director; a salesperson who writes copy; a disc jockey who does production and/or writes copy; a station owner or manager who truly cares about providing the station’s clients with the most effective advertising possible; or a business owner or manager who understands the importance of effective advertising.

 

When we discuss production aspects of creating commercials, however, we won’t be focusing on production room tricks or the wide variety of audio processing equipment you might have access to. That’s the technical end of production; in this article, we’re concerned with a much more important element of production: the sales end.

 

One of radio’s best-known production experts is a former West Coast disc jockey named Bobby Ocean. Bobby likes to point out that a production room’s most valuable tool is…that thing you were born with: your imagination.

 

If you’re a producer, I’d like to invite you always to keep Bobby Ocean’s dictate in mind. Never use special production effects without having a specific reason for using them. What’s the point of using reverse echo on this commercial? Is there a reason to use lasers and whooshes?

 

As a friend of mine is fond of saying, “Unless you’re advertising STAR WARS, why would you use a laser sound in a commercial???”

 

Flashy tricks and techniques are wonderful whent hey actually add to the impact of the presentation; otherwise, they’re simply distractions; you’re just showing off for the sake of showing off.

 

So, let’s start at the beginning:

 

What is a good commercial? A good commercial is not necessary one that entertains. It’s not one that impressive other producers. It’s not one that wins awards. A good radio commercial…sells.

“IMAGE” RADIO COMMERCIALS

Wednesday, August 25th, 2010

Here’s a question I’m often asked, in my role as a radio advertising expert who insists that effective radio advertising requires radio commercials that make money for the advertiser:

 

“But what about ‘institutional’ or ‘image’ advertising?”

 

Yes, there are some advertisers who are foolish enough to throw their money away on “image” advertising:  The local bank that has sponsored the 12 o’clock newscast for the past 50 years…running the same ad copy all that time. They don’t care about listener response.

 

There’s an oft-repeated story that I have seen attributed to at least three different 20th Century businessmen. The familiar quotation from that businessman is, “Half of my advertising is wasted. Unfortunately, I have no idea which half is the wasted half.”

 

For most businesses, that remains the standard: They have no idea which of their advertising works and which is a waste of money…And, shockingly, that doesn’t seem to bother them; they’re quite content to throw away half of the money they spend on advertising.

 

If they took the time to find out which half of their advertising works and which doesn’t, they could either eliminate the nonproductive half and save half of the ad budgets…Or they could replace the nonproductive half with productive advertising and double the return on their investment.

 

If you run a radio station that has a client like that local bank that sends you a check each month for unfocused, unproductive “image” advertising, a client that is happy to throw the company’s money away, it’s okay to take it. But most businesses don’t want to waste money. But most businesses want their advertising to be an investment, not a cost. Most businesses can afford to advertise only if the advertising ultimately makes money for them.

“IMAGE” RADIO COMMERCIALS

Thursday, July 29th, 2010

Here’s a question I’m often asked, in my role as a radio advertising expert who insists that effective radio advertising requires radio commercials that make money for the advertiser:

 

“But what about ‘institutional’ or ‘image’ advertising?”

 

Yes, there are some advertisers who are foolish enough to throw their money away on “image” advertising:  The local bank that has sponsored the 12 o’clock newscast for the past 50 years…running the same ad copy all that time. They don’t care about listener response.

 

There’s an oft-repeated story that I have seen attributed to at least three different 20th Century businessmen. The familiar quotation from that businessman is, “Half of my advertising is wasted. Unfortunately, I have no idea which half is the wasted half.”

 

For most businesses, that remains the standard: They have no idea which of their advertising works and which is a waste of money…And, shockingly, that doesn’t seem to bother them; they’re quite content to throw away half of the money they spend on advertising.

 

If they took the time to find out which half of their advertising works and which doesn’t, they could either eliminate the nonproductive half and save half of the ad budgets…Or they could replace the nonproductive half with productive advertising and double the return on their investment.

 

If you run a radio station that has a client like that local bank that sends you a check each month for unfocused, unproductive “image” advertising, a client that is happy to throw the company’s money away, it’s okay to take it. But most businesses don’t want to waste money. But most businesses want their advertising to be an investment, not a cost. Most businesses can afford to advertise only if the advertising ultimately makes money for them.

THE WORST ENEMY OF RADIO ADVERTISING

Wednesday, July 21st, 2010

My job is quite unusual. I’m a radio advertising expert who teaches copywriters how to write radio commercials — the kind of effective radio advertising that produces profitable results for the radio advertiser.

The worst thing that ever happened to the radio advertising industry occurred sometime in the last century when some well-meaning person foolishly labelled the department in charge of crafting radio commercials as “Creative.”

As a result, being “creative” is the goal of most people who produce radio advertising. They have big award ceremonies to honor the most “creative” radio commercials.

And this is the first thing you must understand:

RADIO ADVERTISING IS NOT A CREATIVE EXCERCISE; IT’S MASS SALESMANSHIP.

The purpose of a radio commercial is not to be creative. The purpose is, simply, to sell.

“Creativity” is not what you should strive for. Creativity is a tool, to help you reach your goal.

People who make their livings by harnessing their creativity never wake up in the morning thinking, “I really want to be creative today!” Instead, they wake up with a problem they need to solve:

The novelist wants to make the middle chapters move more quickly.

The playwright realizes the second act is much too slow.

The architect is trying to find a way to create a building he can be proud of despite the severely limited budget.

So…Exactly what IS a commercial that “sells”? How do you know when you have a commercial that sells?

Is it one that keeps mentioning the advertiser’s name? That includes pricing information? That lists the benefits of the product or service? That gives the advertiser’s phone number over and over again?

No. A commercial that sells is a commercial that motivates the listener to act.

To go to the automobile showroom and take that test drive.

To call for the free information booklet.

To go the department store and take a test whiff of the perfume.

A selling radio commercial is on that motivates the the listener to act.

PREDICTING RADIO ADVERTISING SUCCESS

Saturday, July 17th, 2010

KNOWING WHEN YOUR RADIO ADVERTISING WILL SUCCEED

As a radio advertising expert, I teach radio advertising professionals how to write radio commercials that product profitable results for clients.

 

While you cannot absolutely guarantee that any given radio commercial will be a s uccess, there are certain elements that will maximize the likelihood of the message delivering the desired results. Those elements include:

 

* A single, clear, concise core message (vs. a “shotgun” approach that delivers a multitude of messages in the hopes that ONE of them happens to appeal to the targeted consumer)

 

* Attracts the attention of the target audience from the very beginning of the spot

 

* Talks TO the targeted listener ABOUT something of interest to that listener (vs. the all-too-typical spot that talks ABOUT the advertiser).

 

* Solves a consumer problem

 

* Utilizes the natural language of the targeted consumer (not advertiser-speak)

 

* Involves the listener in the sales message

 

* Allows the listener to see himself enjoying the benefits of the product or service being advertised

 

* Utilizes “characters” with whom the target audience can identify. (Note: Even “the announcer” is a character.)

 

* Delivers a compelling Unique Selling Proposition. The “U.S.P.” is nothing more than the answer to, “Why should I spend my hard-earned money with you instead of with one of your competitors?”

 

* Paints pictures that deliver the sales message

 

* Tells an instantly attention-focusing story that is intertwined with the sales message

 

* Tells the listener exactly how to act on the sales message

 

* Motivates the listener to act by including a genuine deadline beyond which this irresistible offer no longer will be available

 

* Uses few enough words to allow the voice talent to deliver the sales message effectively, without rushing

 

* Uses music and sound effects ONLY if they enhance the effectiveness of the sales message. (Running a bland music bed underneath the announcer’s voice usually fails to accomplish this.)

 

* Airs with enough repetition to enter the consciousness of the targeted listener

 

Will any or all of the above GUARANTEE the effectiveness of any particular commercial? No.

 

But they’ll darn sure increase the odds….

KEY RADIO COMMERCIAL PRINCIPLES

Friday, July 9th, 2010

As a radio advertising expert who teaches radio copywriting to people who want to learn how to create effective radio advertising, I’d like to share with you some important facts you need to know when creating your radio commercial campaign.

 

If you’re reading this, you p robably are either a copywriter working for a radio station, ad agency, or production house; a producer or production director; a salesperson who writes copy; a disc jockey who does production and/or writes copy; a station owner or manager who truly cares about providing the station’s clients with the most effective advertising possible; or a business owner or manager who understands the importance of effective advertising.

 

When we discuss production aspects of creating commercials, however, we won’t be focusing on production room tricks or the wide variety of audio processing equipment you might have access to. That’s the technical end of production; in this article, we’re concerned with a much more important element of production: the sales end.

 

One of radio’s best-known production experts is a former West Coast disc jockey named Bobby Ocean. Bobby likes to point out that a production room’s most valuable tool is…that thing you were born with: your imagination.

 

If you’re a producer, I’d like to invite you always to keep Bobby Ocean’s dictate in mind. Never use special production effects without having a specific reason for using them. What’s the point of using reverse echo on this commercial? Is there a reason to use lasers and whooshes?

 

As a friend of mine is fond of saying, “Unless you’re advertising STAR WARS, why would you use a laser sound in a commercial???”

 

Flashy tricks and techniques are wonderful whent hey actually add to the impact of the presentation; otherwise, they’re simply distractions; you’re just showing off for the sake of showing off.

 

So, let’s start at the beginning:

 

What is a good commercial? A good commercial is not necessary one that entertains. It’s not one that impressive other producers. It’s not one that wins awards. A good radio commercial…sells.

USING RADIO ADVERTISING AS A VISUAL MEDIUM

Thursday, July 1st, 2010

As a radio advertising expert who teaches radio copywriting to people who want to create profitable radio advertising, often I shock people by telling them the following:

 

When it comes to deliver ing a sales message via commercials, radio is  a visual medium. That might sound bizarre to you…or, at least, surprising. I mean, obviously radio is auditory…Isn’t that right?

 

Yes, the initial connection to the audience is made auditorily, via sound. But for the sales message to have a conscious impact on the listener, that listener almost invariably converts the sounds into mental pictures. The power of good radio advertising comes from this combination of auditory and visual…or, actually, that makes all good radio so powerful.

 

A television commercial is limited to whatever actual images the spot’s producers can make appear on your tv set. But your mind can create images that are unlimited and unrestricted.

 

All the gadgets, bells and whistles at your disposal should be used only in service of the overall creative sales effort. Why are we using reverse echo on this commercial? Is there a reason to use phasing or to speed up or slow down the vocal pitch?

 

Flashy tricks and techniques are wonderful when they actually add to the impact of the presentation. Otherwise, they’re simply distractions; you’re just showing off for the sake of showing off.

 

Imagine that you’re in a Las Vegas casino. As you approach a gambling table, a casino employee flourishes a deck of cards. He proceeds to shuffle them with a series of broad flourishes. He amazes you with his dexterity and his speed. Then he puts down the cards and spins the roulette wheel. That card-handling artistry probably would be wonderful at a blackjack table; it would enhance your blackjack-playing experience. But performing those actions at a roulette table ….The guy simply wasted your time.

 

GOOD COMMERCIALS —  THE RADIO STATION’S SECRET WEAPON:     Let’s say there are two evenly matched stations in a market, presenting the same musical format. Neither station has a programming, selling or promotional advantage. Let’s further assume that Station “A” produces typical, run-of-the-mill commercials — i.e., boring, irrelevant commercials that never reach an audience. The commercials produced by Station “B,” however, are fresh, interesting, provocative, entertaining — in short, people actually enjoy hearing them.

 

When Station “A” begins a stopset, it is likely to lose far more listeners than Station “B” will with its stopsets. That means higher quarter-hour shares for Station “B.” Which should mean higher revenues for Station “B.” And more money for Station “B”’s account executives.

WRITING COMMERCIALS FOR RADIO

Saturday, June 19th, 2010

When I teach people how to write radio commercials, as a radio advertising expert here is what I tell them about radio commercial writing.

 

SELL THE PROMISE, NOT THE PRODUCT.

 

I don’t care if Ed’s Toothpaste has been judged the World’s Greatest Toothpaste. I want to know if they can keep my teeth healthy, my smile bright, and my breath fresh. I don’t care how long Ed’s Photo Shop has been in business. I want to know how well they can print my pictures.

 

Identify a need that will be filled or a problem that will be solved…makes sure the listener understands the existence of that problem or that need…and then demonstrate how your product or service is the answer.

 

FOCUS ON THE LISTENER.

 

Another vital, usually overlooked rule: “Present the information from the listener’s point of view, not the advertiser’s.” The listener couldn’t care less about the advertiser. The listener cares only about the listener.

 

Most radio commercials, however, simply brag about the advertiser: “Ed’s Bank has served the Midvale area for 57 years. Ed’s Bank is a proud member of the local business community. Ed’s Bank is the largest bank in the midwest.”

 

That kind of “Look How Great We Are” radio advertisement does nothing to command the interest of the listener. That kind of advertising harms both the advertiser and the radio station.

 

DANGER: BAD COMMERCIAL AHEAD.

 

A bad radio commercial is dangerous to the radio station — much more dangerous than a bad tv commercial is to a television station or a bad newspaper ad is to a newspaper.

 

If you’re reading the paper and your eyes spot a boring, poorly designed, badly executed advertisement, what will you do? You’ll move along to another page. What happens when you’re watching television and a bad commercial begins to play? You’ll talk to the person watching with you…or idly turn the pages of a magazine…or disappear into the kitchen to grab a snack.

 

BUT….What will you do if a bad radio advertisement comes on the air while you’re listening? You’ll mentally tune out…or — especially if you’re listening in your automobile — you’ll tune OUT the radio station with the lousy commercial and INTO another, competing station.

 

Bad newspaper ads and tv spots just fail to sell. Bad radio spots fail to sell AND they drive listeners away!

AUTOMOBILE INSURANCE COMMERCIAL AUSTRALIA

Wednesday, June 16th, 2010

CAR INSURANCE COMMERCIAL IN AUSTRALIA

Let’s talk about radio copywriting for radio commercials and radio advertising, as well as for television.

Both radio advertising and TV advertising sell with pictures. On radio, you paint the pictures in the listener’s mind; the fancy psychological term for that is “constructed imagery.” On television, you present the actual pictures — or what is known as “eidetic imagery.”

But whether you call them “eiditic images” or “constructed images” or just plain “pictures,” those pictures need to tell the story.

When in a radio commercial or a TV spot, the story is told via pictures…including this commercial from Australian television…

If you’re unfamiliar with this commercial, there’s a good chance you’re not quite sure how the story connects to the advertiser.

They’re advertising insurance for cars. But if I hadn’t just pointed that out, there’s a good chance that five minutes from now — or perhaps five seconds from now — you wouldn’t be able to tell me what this commercial was trying to sell.

You’d remember something about the women stopping, eyeing the guy, and then driving away. And maybe people in a call center somewhere. But not, unfortunately, automobile insurance.

Why not? Because their pictures don’t sell insurance.

Instead, they use a spoken voiceover to attempt to connect the pictures to the sales message. The message is supposed to be that the guy’s shoes were too dirty for their car. From the visuals, it appears his shoes aren’t stylish enough.

But the real message is presented when they announcer queries, “Do you really love your car?” So viewers are expected to think, “Oh. Although the women think the guy is “hot,” his shoes are too dirty to be allowed in their car. And if they take such good care of their automobile probably they want to have good car insurance.”

If you want viewers to see THAT story, you’ve got to paint it with pictures, not with a voiceover.

Television advertising and radio commercial campaigns DO work — when the pictures sell the results of the product or service being advertised.

HOW TO SAVE TIME AND LIVE LONGER IN THE RADIO BIZ

Sunday, June 13th, 2010

I teach radio commercial writing, how to sell radio advertising, and how to create effective radio advertising.

 

Recently I critiqued two radio commercials for a client.

 

I was typically meticulous in my critique.

 

I’ve never told anyone this, but as soon as I’ve e-mailed an advertising critique to a client, I become a little nervous.

 

What if they’re offended? I don’t want to offend people. Especially people who…well, who pay me.

 

So when my e-mail inbox included two messages from him this morning, I took a deep breath before opening them.

 

The first was in response to my first critique:

 

“Awesome! Terrific job … This is helps a LOT. Once I’ve produced some new spots using your suggestions I’ll send you them to you to review.”

 

The second message, responding to the second critique, said:

 

“Thanks again … great suggestions and points.”

 

It was a nice way to start the morning.

 

Usually I critique commercial copy before it’s produced. That makes sense to me, because that way the client has time to change the copy before going into production. But this time the commercials already had been recorded.

 

One hour and 16 minutes after I received the client’s second “wow, thanks!” response, I received a very long e-mail from someone I don’t know.

 

That someone appears to be the guy who wrote and produced the commercials I had critiqued. It was a cc of an e-mail he had sent the sent.

 

It was not what one would call a rave review of my critiques.

 

Two elements of his rant leapt out at me:

 

1. He defended the use of the lame voice talent (whom I had pointed out sounded like a schlocky announcer who clearly was simply reading the copy he was being paid to read) by saying, “With our budget, that’s all we can afford.”

 

Ridiculous.

 

Those particular spots didn’t require a voiceover superstar. I know lots of voiceover people who would have done a much better job for around $300.

 

I don’t know what they paid their voice over guy, but if they’re not willing to shell out $250 – $300 for a decent announcer read, they need to adjust their priorities.

 

2.The email was extremely lengthy. This guy was peeved.

 

AND THEN I DID SOMETHING VERY, VERY SMART.

 

I closed the e-mail without reading it.

 

I got the gist of it: “You don’t know what the heck you’re talking about.”

 

Why read further?

 

So I could become offended?

 

So I could catalog and rebut his evidence of my alleged incompetence?

 

Do you know what would have happened if I had taken two minutes to read his entire attack (or, from his perspective, his defense of his work)?

 

I would have spent hours mentally refuting his every point.

 

That’s how my brain works. If I think I’ve been unfairly attacked, my instinct is to defend myself — even if only within the privacy of my own mind.

 

But I had other stuff to do today. Why waste any of my sorely limited time (and even more severely limited brain power) marshalling an argument I never would deliver?

 

WHAT DOES THIS HAVE TO DO WITH YOU?

 

Maybe nothing.

 

Or maybe you’re a radio station producer and a thoughtless salesperson mentioned, while passing you in the hallway, “The client hates that spot you did for him.”

 

Oh? You mean that spot that was approved every step of the way and now is on the air?

 

Let it go. Getting upset won’t help.

 

Or you’re an account exec and the Traffic Director screams at you because you didn’t remind her that she had promised to change your client’s rotation, so she forgot to do it and it’s all your fault.

 

Let it go. Let her foolish words pass by you like the wind. (You don’t bother to argue with the wind, do you?)

 

Or you’re a jock, and the station engineer(!) pointedly tells you the comedy bit you did on yesterday’s show “really wasn’t very funny.”

 

Should the radio station engineer be critiquing the radio air talent? No.

 

Should you care anything at all about whether the station engineer thinks you’re funny or your show is good? C’mon.

 

Let it go.

 

Use that time and energy for something constructive.

 

Why, look at me. All the time I saved by not reading and then responding to that email?

 

I used it to write this article.